Intelligent Customer Service for Any Business
Bicara AI empowers your business with AI-driven customer service over WhatsApp. Connect with customers, automate responses with deep context from your existing systems, and boost customer satisfaction.
Bicara AI empowers your business with AI-driven customer service over WhatsApp. Connect with customers, automate responses with deep context from your existing systems, and boost customer satisfaction.
Powerful tools to enhance your WhatsApp business operations
Our advanced AI answers customer inquiries automatically using your knowledge base and product information.
Seamlessly connect your WhatsApp Business account to manage all customer conversations in one place.
Connect to your existing business systems like POS, CRM, or ERP to provide customers with real-time information and personalized service.
Smart routing to available human agents when needed with seamless handover and complete conversation history.
Track and customize responses based on where customers are in their buying journey.
Build a rich context database from your business documents, FAQs, and product information that powers highly accurate AI responses.
Simplified customer service automation in four easy steps
Link your WhatsApp Business account to Bicara AI through our simple integration process.
Add your product information, FAQs, and business details to feed our AI with accurate data.
Our AI handles customer inquiries automatically, providing instant and accurate responses.
Track performance, analyze conversations, and continuously optimize your customer service.
Success stories from businesses using Bicara AI
"Bicara AI has transformed our customer service. We can now handle 5x more inquiries with the same team size."
"Our sales increased by 30% after implementing Bicara AI. Customers love getting instant answers about our products."
"The POS integration is seamless. Our AI can instantly check stock and prices, making our WhatsApp channel truly effective."
Find answers to common questions about Bicara AI
Bicara AI integrates with your WhatsApp Business API account, allowing us to receive and respond to messages automatically. Our platform routes customer inquiries through our AI system, which uses your knowledge base to provide accurate responses.
Yes, you can customize AI responses by updating your knowledge base, creating response templates, and defining customer journey stages. This allows you to tailor the AI's communication style to match your brand voice.
Bicara AI can integrate with a wide range of business systems including POS (like Olsera), CRM platforms, ERP systems, e-commerce platforms, and custom internal databases. Our flexible API framework allows for connecting to virtually any system that has an API, enabling rich context for customer interactions.
When our AI detects complex queries or if a customer specifically requests human assistance, the conversation is automatically routed to available human agents. The system provides complete conversation history for context, ensuring a seamless transition.
Yes, Bicara AI supports multiple languages including Bahasa Indonesia and English. The Business and Enterprise tiers include multi-language support, allowing you to serve customers in their preferred language.
We take data security seriously. Our multi-tenant architecture ensures complete data isolation between organizations. All data is encrypted, and we maintain strict access controls to protect your customer information.
Start providing intelligent, automated responses to your WhatsApp customers today.
Fill out the form below to start your free trial or request more information