Transform Your Customer Service with AI

Bicara AI provides intelligent customer service automation for Indonesian businesses. Handle inquiries 24/7 across WhatsApp, Telegram, Instagram, Email and more with smart AI agents.

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Multi-Channel Support

WhatsApp, Telegram, Instagram, Email, and more in one platform

AI-Powered Responses

Smart agents that understand context in Bahasa Indonesia

Human-in-the-Loop

Seamless escalation to human agents when needed

Trusted by businesses across Indonesia

E-commerce Stores

Restaurants & Cafes

Retail Chains

Service Companies

Healthcare Providers

Educational Institutions

Everything you need for exceptional customer service

Bicara AI provides a complete platform to manage customer conversations, automate responses with AI, and deliver personalized support across all channels. Built specifically for Indonesian businesses.

Unified Inbox for All Channels

Manage WhatsApp, Telegram, Instagram, Email, and Webchat conversations in one place. Never miss a customer message again.

AI That Speaks Your Language

Our AI understands Bahasa Indonesia and English perfectly, providing natural, context-aware responses.

Smart Human Handover

AI knows when to escalate complex issues to human agents, ensuring customers always get the help they need.

Knowledge Base Training

Upload your FAQs, product info, and policies. AI learns from your content to provide accurate answers.

Real-Time Analytics

Track response times, customer satisfaction, and agent performance with comprehensive dashboards.

Bicara AI transformed our customer service operations. We now handle 3x more inquiries with half the team, and our customers are happier than ever. The AI understands our customers perfectly in Bahasa Indonesia.

Head of Customer Service E-commerce Company

Unified <strong>Multi-Channel</strong> Inbox

Unified Multi-Channel Inbox

Manage all customer conversations from WhatsApp, Telegram, Instagram, Email, and Webchat in one powerful dashboard. Never lose track of a customer inquiry again with our centralized communication hub.

AI That <strong>Understands</strong> Indonesian

AI That Understands Indonesian

Our AI is trained specifically for Indonesian businesses, understanding Bahasa Indonesia, local context, and cultural nuances. Provide natural, accurate responses that feel human and build trust with your customers.

Powerful <strong>Business Integrations</strong>

Powerful Business Integrations

Connect Bicara AI to your existing business systems including POS (like Olsera), CRM, ERP, and e-commerce platforms. Provide real-time product information, check inventory, process orders, and access customer data - all through conversational AI.

<strong>Seamless</strong> Human Handover

Seamless Human Handover

When conversations require human touch, our AI smoothly transfers to your agents with full context. No repeated questions, no frustrated customers - just seamless support that maintains service quality.

Ready to Transform Your Customer Service?

Join hundreds of Indonesian businesses already using Bicara AI to deliver exceptional customer experiences. Contact us to get started today!

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24/7

Support Available

< 1 min

Response Time

95%

Customer Satisfaction