Choose the plan that works for your business

Simple, transparent pricing with annual contracts. Minimum 12-month commitment. Sign up first, then contact our sales team to activate your account.

Starter Perfect for small businesses

Rp 1.5M /per month

Rp 1.5M /Annual contract

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  • Up to 1,000 conversations/month
  • 3 team members
  • WhatsApp, Telegram & Webchat channels
  • 1 business integration (POS or CRM)
  • Basic AI responses
  • Email support

Professional For growing businesses

Rp 5M /per month

Rp 5M /Annual contract

Get Started
  • Up to 5,000 conversations/month
  • 6 team members
  • All channels (WhatsApp, Telegram, Instagram, Email)
  • Up to 3 business integrations (POS, CRM, ERP, E-commerce)
  • Advanced AI with custom training
  • Priority support
  • Analytics dashboard

Enterprise For large organizations

Custom /pricing

Custom /Annual contract

Contact Sales
  • Unlimited conversations
  • Unlimited team members
  • All channels + unlimited custom integrations
  • Advanced AI with dedicated training
  • 24/7 dedicated support
  • Custom analytics & reporting
  • SLA guarantee

Need More? Add-On Options

Enhance your plan with additional seats, conversations, or custom integrations as your business grows.

Extra User Seat

Rp 300,000

per month per seat

Additional Conversations

Rp 200,000

per 100 conversations

Extra Integration

Rp 1,000,000

per month per integration

Custom Integration Development

From Rp 5,000,000

one-time fee (we build it for you)

All prices exclude applicable taxes. Contact our sales team for volume discounts or custom requirements.

What's included in all Bicara AI plans

Every Bicara AI plan includes these essential features to transform your customer service. From AI automation to multi-channel support, we provide everything you need to deliver exceptional experiences.

Multi-Channel Management

Manage all customer conversations from WhatsApp, Telegram, Instagram, Email, and Webchat in one unified inbox. Never miss a message.

AI-Powered Responses

Smart AI agents understand context in Bahasa Indonesia and English, providing accurate responses to customer inquiries 24/7.

Human-in-the-Loop

Seamlessly escalate complex conversations to human agents. AI knows when to hand over for the best customer experience.

Knowledge Base Integration

Upload your documents, FAQs, and product information. AI learns from your knowledge base to provide accurate answers.

Real-Time Analytics

Track response times, customer satisfaction, conversation volumes, and agent performance with comprehensive analytics.

Team Collaboration

Assign conversations, add internal notes, and collaborate with team members to resolve customer issues efficiently.

WhatsApp Business API

Official WhatsApp Business API integration with verified green checkmark. Send automated messages and notifications.

Business System Integration

Connect to your existing business systems including POS, inventory management, and order processing. Get real-time data access.

The platform seamlessly handles thousands of customer inquiries across multiple channels. Our team can now focus on complex issues while AI handles routine questions.

Operations Manager Restaurant Chain

Frequently Asked Questions About Pricing

Have questions about our pricing? We're here to help. Below are answers to common questions about Bicara AI's pricing and plans.

How does pricing work?

Bicara AI offers two plans: Starter at Rp 1.5M/month and Professional at Rp 5M/month, both billed annually. Contact our sales team to get started with your chosen plan.

What's included in each plan?

Both plans include all core features: AI-powered responses, multi-channel support (WhatsApp, Telegram, Instagram, Messenger), knowledge base integration, and analytics. The Professional plan offers higher message limits and priority support.

Can I change my plan later?

Yes, you can upgrade from Starter to Professional at any time. Contact our support team and we'll help you make the transition smoothly.

How do I get started?

Contact our sales team via WhatsApp (+62 821-6006-5929) or email (sales@bicara.ai). We'll schedule a personalized demo, create your account, and guide you through the setup process. Payment is completed via bank transfer after you're satisfied with the platform.

Do you offer custom enterprise plans?

Yes, for businesses with unique requirements or higher volume needs, we offer custom enterprise plans. Contact our sales team to discuss your specific needs.

Transform Your Customer Service Today!

Join hundreds of Indonesian businesses using AI to deliver exceptional customer experiences. Automate responses, reduce costs, and delight your customers 24/7.

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